Avis Car rental - 2200 69th Avenue, Quad City Airport, Moline

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Reviews about Avis Car rental

• Beverly
  ★ ☆ ☆ ☆ ☆
  My experience with Avis Rent A Car at the Moline Il airport was the worst experience ever!!! Leading up to the pick up date I was assured that we would get a ford transit 12 pssgr van with plenty of cargo space because we had more than 10ppl and lots of luggage to travel 10 + hours. Upon arrival and check in the clerk took longer than expected to get us checked in saying she was cancelling my old reservation and I found that odd considering the representative that I spoke with at the 800# when i made changes to the resv had assured me the old one was already cancelled. Once checked in she gave us keys and also demanded a 2nd credit card from my addtnl driver bt gave no real reason why it was necessary. Once we went to the lot we discovered she had changed our vehicle to a smaller 12pssgr vehicle with far less cargo space bt the one we reserved was on the lot. We went back inside and told her and all she wld say is it's in the same class even tho I kept asking for the one we rented. When I asked for the manager she chuckled and said she isn't here on Saturday. I called the airport police to see of anything could be done about the situation and he was worse than the clerk was!! Ultimately we got stuck with the smaller vehicle and was told the ford transit was now on recall! We are in route for 10hrs packed like sardines in this vehicle...i did however rcv a small discount for our trouble thru customer service bt its no compensation for all that we went thru. Avis has lost a customer and I hope people read this review as well as others before renting with them...each rep tells u something different as far as charges and it's just NOT good business....BUYER BEWARE!!!!

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Nearest organizations

• Hertz

  Establishment, Car rental

  2200 69th Avenue, Moline, IL 61265

  +1 309-762-9429

  hertz.com

  Open now: Until 11:00pm
• Budget Car Rental

  Establishment, Car rental

  2200 69th Avenue Quad-Cities Airport, Moline, IL 61265

  +1 309-762-4110

  budget.com

  Open now: Until 11:00pm
• National Car Rental

  Establishment, Car rental

  2200 69th Avenue, Moline, IL 61265

  +1 844-370-1080

  nationalcar.com

  Open now: Until 10:30pm
• Alamo Rent A Car

  Establishment, Car rental

  2200 69th Avenue, Moline, IL 61265

  +1 844-370-1081

  alamo.com

  Open now: Until 10:30pm
• Thrifty Car Rental

  Establishment, Car rental

  Terminal, 2200 69th Avenue, Moline, IL 61265

  +1 877-283-0898

  thrifty.com

  Open now: Until 11:00pm
• Dollar Rent A Car

  Establishment, Car rental

  Terminal, 2200 69th Avenue, Moline, IL 61265

  +1 866-434-2226

  dollar.com

  Open now: Until 11:00pm